ServiceNow Training

Learn ServiceNow Training via an interactive live online course or by watching ServiceNow Training videos at your own pace. The Tech CenterPoint ServiceNow Training course is structured according to the course outline for the most recent ServiceNow Training certification examination. Candidates will be able to demonstrate competence on the “ServiceNow Certification” examination if they have successfully completed the ServiceNow training course offered by Tech CenterPoint.

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ServiceNow Training - Curriculum

  • What is Service-now? and SaaS?  PaaS?
  • Concept of Cloud Computing in Servicenow
  • Introduction to ITIL Foundation
  • Navigation and Users
  • Helpful Portals
  • Administration of User Role Granting
  • Ticket Requesting and Submission
  • Creating Menu and List Form Layouts
  • Application development, module
  • Developing Table
  • Customizing form and table format
  • Creating Section Dictionary View Replaces Reference
  • Qualifications
  • Similar Lists
  • UI Policies, Interactions, Security Controls (ACLs)
  • Encyclopedia Entries
  • Notifications via Electronic Mail
  • Import sets g. Data Polices
  • Business Rules
  • Client Scripts
  • Transform Map Job Scheduling
  • Loading Data in Various Formats
  • Using record producers to generate incidents and change
  • Developing Order Guides


  • Creating a Unique Table
  • Developing custom software
  • Developing Form Fields and Menus
  • Establishing Workflows
  • Approval ServiceNow Course Content Mapping Utilizing Other
  • Workflow Activities
  • Developing the Service Catalog
  • Developing Service Level Agreements (SLAs) and Operational
  • Level Agreements (OLAs).
  • Basics of LDAP Integrations for User Import
  • Overview on Web Services, and MID Server Installation
  • Bar graphs, pie graphs, list reports, and pivot tables
  • Planning Reports
  • Creating Gauges
  • Introduction to Incident Management
  • Change Management Overview
  • Overview of Problem Solving
  • Knowledge Management Overview Service Catalog Overview
  • Groupings in the CMDB.
  • Establishing a Relationship Between Asset Records and Configuration Items.
  • Establishing connections between various configuration elements.
  • CMS Overview.
  • Producing Websites.
  • Writing pages.
  • Guidelines for Authentication.
  • Tables Creations
  • Field Creation
  • UI policies
  • Client scripts,
    • 1) OnLoad,
    • 2) OnSubmit
    • 3) OnChange
    • 4) OnCellEdit
  • Glide Record
  • Glide System
  • Glide Form
  • Business Rules
    • I) Before
    • 2) After
    • 3) Async
    • 4) Display ServiceNow Course Content
  • Data Policies, Access Control, Notification mail scripts,
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • catalog ui policy, workflows
  • catalog items, record producer, Inbound actions, Templates,


  • Field attribute definition is overridden by the dictionary.
  • Regulations of Business Activity, Types of Data Fields.
  • Change emails into support tickets.

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ServiceNow Training - Projects

ServiceNow Training - Key Features

ServiceNow Training - Key Features

Customer Service
Job Assistence & Support

We'd do everything in our power to make sure you excelled at work.

24 Hours Support
24x7 Support

Multiple options (Email,Phone or Live Chat)exist to guarantee that your problem is resolved as soon as possible.

Job Oriented Curriculum

Best-in-class curriculum is totally adaptable to meet your needs and prepareyou for the job and certification.

Real world projects

Best-in-class instructors will lead trainees through exercies based on real-world projects.

ServiceNow Training - Upcoming Batches

  • Weekday
  • Week-end

Tab 1

25 July 2024

8:00 AM IST

1 August 2024

8:00 AM IST

8 August 2024

8:00 AM IST

Tab 2

27 July 2024

8:00 AM IST

Don't find suitable time ?


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Everything you need to grow

₹ 16,000


ServiceNow Training - Training Options

Live Online Training
Live Online Training
  • Interact live with industrial experts.
  • Flexible Schedule
  • Customizable Curriculum
1:1 Live Online Training
live online 1 to 1 training
  • Dedicated Trainer for you
  • 1:1 Total Online Training
  • Life-time LMS Access
  • Life-time LMS Access
Self-Paced E-Learning
Self-Paced E-Learning
  • Get E-Learning Videos
  • Learn Whenever & Wherever
  • Lifetime free Upgrade
Corporate Training
Corporate Training
  • Customized Training
  • Live Online/Classroom/Self-paced
  • 10+ years Industrial Expert Trainers

Scale up with our premium features - Post Training

ServiceNow Training - FAQS

  • General
  • Self-Paced
  • Online
  • Corporate

Tab 1

  • Through our LMS, you can access the recording of the missed lesson.
  • Yes, we have a customised training curriculum and programme to complete.
  • There are, in fact, both group and referal discounts available.
  • The instructor will give you with all the required resources and guidance to obtain certification independently 
  • Yes, our trainer will assist you in drafting the ideal resume for your desired position.
  • Yes, we provide placement assistance by conducting simulated interviews, crafting resumes, and emailing your profile to our corporate clients.

Tab 2

  • You can change your training mode, however the cost will be prorated depending on whatever option you first choose.
  • Training at your own speed allows you to study whenever you like, with no time constraints.
  • Yes, it varies from course to course.
  • No

Tab 3

  • yes
  • yes. only first 3 sessions
  • very few times, and depends on the Trainer
  • Yes, we will arrange another trainer if that is acceptable; if not, you can receive a refund.

Tab 4

  • Yes, we can provide resources if they are available.
  • Yes, we can tailer t the course content and schedule the sessions to fit the needs of your project.
  • No, we provide assistance